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Terms of Use

Welcome to theRothbard.eu Terms of Use for our ATMs. Here you will find all thelegal as well as operational instructions which  (hereinafter: “theCompany”) provides, in order to make clear under what terms andconditions you are using our Bitcoin ATMs (hereinafter: “ATMs”).


We value you as acustomer (hereinafter: “Customer”) and are always trying toprovide the best service when it comes to buying and sellingcryptocurrencies on our ATMs. However, we wish to lay out thespecific details of using our services (hereinafter: “Services”)which you, as a customer, should know about.


By using our ATMs,you are agreeing to these Terms of Use, and acknowledge among otherthings that you fully own and control the cryptocurrency wallet andmonetary funds you wish to use at our ATMs.


Please read theseTerms of Use carefully, as they contain an agreement to arbitrate andother important information regarding your legal rights, remedies,and obligations. The agreement to arbitrate requires (with limitedexception) that you submit claims you have against us and otherindemnified parties to binding and final arbitration, and further (1)you will only be permitted to pursue claims against us andindemnified parties on an individual basis, not as a plaintiff orclass member in any class or representative action or proceeding, (2)you will only be permitted to seek relief (including monetary,injunctive, and declaratory relief) on an individual basis, and (3)you may not be able to have any claims you have against us resolvedby a jury or in a court of law.

Table of Contents:

  1. Legal disclaimer
  2. All transactions made on our Bitcoin ATMs are final and irreversible
  3. Different types of Bitcoin ATM Scams
  4. Risks of using the Service
  5. Risk of Loss
  6. Transactions and Limitations
  7. Fees
  8. Who is eligible to use our Bitcoin ATMs
  9. Data retention
  10. Most common mistakes during use of our Services
  11. Customer Obligations
  12. Communications
  13. Indemnification
  14. Force Majeure
  15. Miscellaneous
  16. Regulations
  17. Pre-Arbitration Dispute Resolution
  18. Contacting Rothbard.eu
  19. Link to Video guide for using our Bitcoin ATMs


You agree that youmay bring claims against the company or any other indemnified partyonly on an individual basis and not as a plaintiff or class member inany purported class or representative action or proceeding. Unlessboth you and the company agree otherwise, the arbitrator may notconsolidate or join more than one person’s or party’s claims andmay not otherwise preside over any form of a consolidated,representative, or class proceeding. Also, the arbitrator may awardrelief (including monetary, injunctive, and declaratory relief) onlyin favor of the individual party seeking relief and only to theextent necessary to provide relief necessitated by that party’sindividual claim(s), except that you may pursue a claim for and thearbitrator may award public injunctive relief under applicable law tothe extent required for the enforceability of this provision.

All transactionsmade using our ATMs (blockchain-based payments) are final andirreversible. We do not take any responsibility for the money you useto buy cryptocurrency, or for the wallet address you designate to putthese cryptocurrencies into. Any fraudulent or crime-relatedtransactions are illegal, and may result in the loss of your money orcryptocurrency. We take no liability for any unauthorized or mistakentransactions made by you or any other person using your money, orwallet.

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Be aware of scams!

As a rule, do notbuy (or send) cryptocurrencies to anybody you do not know, andhaven’t met before. If you find yourself in the following situations you should consider yourself in danger of being a victim of crime:


  • The ‘Romance’ Scam (the most common scam): Have you been sent to a Bitcoin ATM to send money to your boyfriend, girlfriend, fiancée, husband, or wife that you met online? This is most probably a scam - we don’t want to worry or upset you but in this kind of situation the person is probably lying to you, hoping to get you to send them cryptocurrency which you will never be able to recover. By using the manipulation of your emotions and promising you that they love you, these people want to take your money for their own benefit. Do not trust them, and do not send them anything - to whatever address they have given you! You may call our support line to discuss this situation further. Protect yourself now, rather than crying about your loss later.
  • The ‘Job’ scam: Sometimes a new job employer may say that they will pay-in some money into your bank account, and then ask you to withdraw this money and send it back to them using a Bitcoin ATM, to an address which they provide you. This is another type of scam and once you have withdrawn the money they sent you (and spent it at the ATM), it will become apparent that the money they sent to your bank account came from a hacked bank account and therefore will be sent back to the original owner leaving you with a deficit in your bank account. Essentially you are using your own money and converting it into cryptocurrencies and sending it to an address. This cryptocurrency is then stolen. As stated before, all ATM transactions are irreversible and you will not be able to retrieve any money from us. The person who gave you the job will never be heard from again.
  • The ‘Purchasing Goods using Cryptocurrencies’ Scam: Sometimes you may find on online marketplace websites/apps such as Ebay, Facebook Marketplace, Gumtree, OLX, etc., an offer where the seller is selling an item for a slightly cheaper price than the others. The only catch is that they want you to pay for it with cryptocurrency, which they might propose you do by using a Bitcoin ATM. However, after you have sent them the cryptocurrency to the address which they provide you, they disappear with your money, never to be heard from again, and you won’t, of course, receive the item you paid for.


These three examples highlight why sending money to unknown persons(especially when they have promised you something like love, cheapused/new items on online marketplaces, or a job) can end badly foryou. Do not hesitate to learn more about different types of scams andin case of any doubts, contact the legal authorities to be sure thatthe transaction you perform is secure and in your bestinterest.


Disclosure of Material Risks of the Services

  1. Cryptocurrency is not legal tender, is not backed by any government or financial institution, and are not subject to any protections;
  2. Legislative and regulatory changes or actions at the national or international level may adversely affect the use, transfer, exchange, and value of cryptocurrency
  3. Transactions in Cryptocurrency are irreversible, and, accordingly, losses due to fraudulent or accidental transactions are not recoverable;
  4. Cryptocurrency transactions shall be deemed to be made when recorded on the network's public ledger, which is not necessarily the date or time that the customer initiates the transaction;
  5. The value of cryptocurrency may be derived from the continued willingness of market participants to exchange fiat currency – such as US dollars or Euros – for cryptocurrency, which may result in the potential for permanent and total loss of value of Bitcoin or cryptocurrency should the market for Bitcoin or cryptocurrency fall;
  6. There is no assurance that any person who accepts cryptocurrency as payment today will continue to do so in the future;
  7. The volatility and unpredictability of the price of cryptocurrency relative to fiat currency may result in significant or total loss;
  8. The nature of cryptocurrency as an Internet-based protocol may lead to an increased risk of fraud or cyber-attack;
  9. Rothbard.eu does not guarantee the Service’s availability.


Risk of Loss

A Customer assumesall risk of loss associated with the holding of Bitcoin(s) or anyother cryptocurrency and acknowledges that Bitcoin is a volatileasset and that cryptocurrency is a volatile asset class. Bitcoin(s)and other cryptocurrencies are not entitled to any regulatoryprotection, and are not otherwise insured or guaranteed byRothbard.eu or any other party. Rothbard.eu is not an investmentadvisor and does not provide any person with advice or guidance onthe suitability of holding Bitcoin or similar cryptocurrencies.Rothbard.eu is not in any way responsible if the price ofcryptocurrency decreases following a Customer’s purchase.


Rothbard.eu is notin any way responsible for the safekeeping of a Customer’scryptocurrency following purchase (nor of a Customer’s fiatcurrency after selling cryptocurrency).


Rothbard.eu is not aprovider of cryptocurrency wallets. In order to access our Service,you may be required to use a cryptocurrency wallet provided by athird-party. You must use your own cryptocurrency wallet. You are notpermitted to use the cryptocurrency wallet of any other person or anythird party. If Rothbard.eu recommends or requires that the Customeruse third-party wallet applications for the storage of Bitcoins andother cryptocurrency, it is solely the Customer’s responsibility toconduct his or her own due diligence on those applications beforeusing them. We have no control of or responsibility for any suchwallets provided by a third-party, and cannot provide support forthese wallets. Rothbard.eu cannot provide any technical or customersupport for any malfunction or other issue that may arise inconnection with your use of such wallets. You are wholly responsiblefor maintaining the security of any wallet you may use in connectionwith the Service. Rothbard.eu is not responsible in any way for thefunctionality of such wallets or the safekeeping or security ofcryptocurrency sent by Rothbard.eu to or from a third-party wallet,or any cryptocurrency stored in a third-party wallet.


You are notpermitted to use the cryptocurrency wallet of any other person or anythird party. As a Customer, you agree to use only your owncryptocurrency wallet (for which you personally have custody of) forany and all transactions.


Rothbard.eu BitcoinATMs are for personal use only. You may not make a transaction usingthem on behalf of another person, nor can you use any ID other thanyour own, even if another person permits you to do so. This alsomeans that you may not use the funds of another person when makingany transaction on Rothbard.eu ATMs that will be paid to an addressthey have provided.


A Customer assumesALL responsibility in the safekeeping of his or her fiat currency, cryptocurrency and any cryptocurrency wallet(s).

Transactions and Limitations
Subject to these Terms of Use, the Service is designed to allow you to purchase andsell Bitcoins and other cryptocurrencies at any Bitcoin ATM locationowned by the Company. You must be physically present at aRothbard.eu-owned and operated ATM in order to conduct a transaction.You may not use or access the service at any ATM or other locationthat is not owned and operated by the Company. The service is notaccessible via the Internet.


Subject to theseTerms of Use, the Service is designed to allow you to purchase andsell Bitcoins and other cryptocurrencies at any Bitcoin ATM locationowned by the Company. You must be physically present at aRothbard.eu-owned and operated ATM in order to conduct a transaction.You may not use or access the service at any ATM or other locationthat is not owned and operated by the Company. The service is notaccessible via the Internet.

Transactions may bemade only in a few currencies, most likely the main currency of yourcountry or Euros and the cryptocurrencies supported by the Company.Supported cryptocurrencies may change from time to time.


Alltransactions are irreversible and non-refundable. You have no rightto stop payment on any transaction. The ATM may provide you with atransaction receipt. Please keep this transaction receipt for yourrecords.


TheCompany may at any time limit the amount of any transaction that maybe conducted by a Customer, and institute daily and/or monthlytransactional limits on a Customer’s use of the Service. Theselimits may be changed at any time for any reason by the Company inits sole discretion, with or without notice to you. Use of multiplewallets or another person’s identifying information to circumventthese limits is strictly prohibited and may result in suspension ofyour ability to use the Service. We have the absolute right to closeor suspend your account at any time, and for any reason notprohibited by law. We also have the absolute right in our solediscretion to reject any transaction request for any reason.


Wemay also place a hold on any assets you tender at an ATM if webelieve, in our sole discretion, that the requested transaction issuspicious or is in violation of law or these Terms of Service. Wemay refuse to release the hold on any such funds for as long as wedeem reasonably necessary to complete an investigation of theactivity or source of the assets. Funds may be frozen, blocked, ordelivered to a regulatory authority if required by applicable law, atthe order, direction, or request of a regulatory authority, or asreasonably necessary to ensure the Company can comply with all of itslegal obligations and cooperate with any investigation, inquiry,request for information, examination, or similar request from aregulatory authority.


Fees

Rothbard.eu pridesitself on regularly giving some of the lowest fees of any BitcoinATMs around the world.

You agree thatRothbard.eu may charge fees ("Transaction Fees"), and youwill pay over the market price (hereinafter: Market Price) up toapproximately 5.7% for purchases and be paid approximately 4.8% underthe Market Price for sales of cryptocurrency. “Market Price”shall mean the actual market price of the cryptocurrency being tradedat the time the transaction is executed by Rothbard.eu, as determinedsolely by Rothbard.eu. Sometimes, due to special offers, there willbe a 0% commission on selling cryptocurrencies.


Rothbard.euuses its own ‘rate server’ (which takes the average of manycryptocurrency exchanges) to determine the Market Price. Rothbard.eureserves the right to use a different source without notice todetermine Market Price for any reason. By transacting withRothbard.eu, you waive any claims or liability against Rothbard.eubased on the manner in which Rothbard.eu determines the Market Price.Rothbard.eu also charges a small (minimum 0.01 PLN, or similarequivalent in your country) network fee (hereinafter “NetworkFee”). Network Fee shall mean the required payment to use theapplicable blockchain for sending the selected cryptocurrency to yourcryptocurrency wallet. The Customer may increase this Network Feeusing a slider on the screen to speed up the execution of thetransaction, and lower the amount of time it takes for thecryptocurrency to appear in their wallet when buying. During times ofhigh transaction volume, the Network Fee may be increased. Bytransacting with Rothbard.eu, you waive any claims or liabilityagainst Rothbard.eu based on the charged Network Fee.


The TransactionFee is calculated as a percentage over the Market Price, as discussedfully in the paragraph above. The Transaction Fee and Network Fee areincluded in the exchange rate applicable to your transaction. Beforeyou make a transaction, we will tell you the exchange rate applicableto your transaction. In other words, Rothbard.eu will tell you: (1)the amount of cryptocurrency you will receive from Rothbard.eu inexchange for the fiat currency you have paid into the ATM and, (2)the amount Rothbard.eu will pay you in fiat currency to purchase acertain amount of cryptocurrency from you (as long as thecryptocurrency is sent to the wallet address provided by the Companywithin ten minutes of ordering the sale). By proceeding with thetransaction, you agree to the exchange rate, including theTransaction Fee and Network Fee, and you agree to the other termsapplicable to the transaction as set forth in these Terms of Use. Ifyou do not agree, you may not proceed with the transaction and mustimmediately discontinue your use of the ATM for that transaction.


Rothbard.eu reservesthe right to change its Transaction Fees. You understand andacknowledge that all Rothbard.eu ATMs may not charge the sameTransaction Fees. By completing your transaction, you acknowledgethat you have been presented with the exchange rate applicable toyour transaction and have agreed to it, including the Transaction Feeand Network Fee.


Customer Eligibility to Use the Service


To help thegovernment fight the funding of terrorism and money launderingactivities, laws may require us to obtain, verify, and recordinformation that identifies each Customer who uses or seeks to usethe Service. This is known as the KYC (Know your customer)verification process and is mandatory in some countries we operatein, or when the customer goes over the AML Limit in that country.What this means for you is that when you request a transaction at anyof our Bitcoin ATMs, the following personal data may be collected(although this again differs due to the different laws of countries):first name, last name, address, date/place of birth,nationality/citizenship, ID document type/number, issuing entity andimage copy of your provided ID and a photo of your face, as wellvideo recordings with time stamps and the data related to theperformed transactions.

In any case the company collects: photo ofyour face, video recordings with timestamps and  the data related tothe performed transactions.The requirements for the collection ofidentification information may change at any time, for any reason.All of the above data is processed and can be transferred to theappropriate regulatory government entity.You may be required tocomplete this identity verification process to the satisfaction ofthe Company in order to access and use an ATM or certain features ofthe Service. You agree to provide true, accurate, current andcomplete information about yourself. Even if you have previouslyverified your identity with us, we may ask for additional informationto allow us to verify your identity again. This may occur at anytime. We may refuse to proceed with a transaction if we cannot verifyyour information, or if you do not provide the identifyinginformation and documents as requested. We may conduct an ID check aswell at any time.

If you are underagein your country, you are not authorized to use the Service. TheCompany does not accept incorporated or organized entities asCustomers of the Service. The Service is for personal use only. Thereason behind using an ATM is declared by you as for personal andinvestment purposes. We reserve the right to reject any person as aCustomer of the Service for any lawful reason.

You are notpermitted to use the cryptocurrency wallet of any other person or anythird party. As a Customer, you agree to use only your owncryptocurrency wallet for any and all transactions.


Data retention


The data is solelycollected by Rothbard.eu, who use this data only to the extentnecessary for proper identification. The data is stored for, at most,10 years since the date each transaction was made due to legalrequirements (statutory retention requirements and limitation periodsof potential legal claims being what they are) though this periodcould potentially be around 5 years (again depending on the country).In addition, we process the date of every transaction, thetransaction amount and assign each transaction an internaltransaction number ID in order to make a proper log of eachtransaction in our system. All the information collected mentionedabove is held on a scattered network of servers, the location ofwhich we reserve the right to withhold on the basis of security andsecure safe-keeping.


Rothbard.eu willtake all appropriate technical and organizational measures to ensurethat only personal data is processed by default, the processing ofwhich is strictly necessary for business purposes. We use thesemeasures to ensure that personal data is made available to a limitedand necessary number of people by default and to regulatory bodies asper law obligations. Other persons will not be granted access topersonal data under any circumstances without the express consent ofthe data subject.


Allemployees of Rothbard.eu have been sufficiently informed about allapplicable data protection regulations, internal data protectionregulations as well as data security precautions and are required tokeep secret all information entrusted or made accessible to them inthe course of their professional employment. The requirements of dataprotection  are strictly adhered to and personal data is only madeavailable to individual employees insofar as this is necessary withregard to the purpose of the data collection and our resultingobligations. If a data processor is commissioned by us, these arealso obligated to comply with all applicable data protectionregulations due to specific framework agreements. In addition, whendealing with your (personal) data, they are strictly bound by ourspecifications, especially with regard to type and scope.


Rothbard.eu will never share your data needlessly with any unauthorized orunnecessary third party.

Most commonmistakes made by customers at our ATMs

  • When presenting your I.D. document to our ATMs, please be aware that you should hold down the I.D. flat onto the I.D. reader/scanner (do not hold it in front of the QR code reader), without placing any of your fingers on the glass screen. Hold your ID there for about 10 seconds without moving it. If we require you to scan the other side too, a message will appear on the main screen asking you to turn over your I.D. and once again you should hold the other side of the I.D. card there for about 10 seconds. This amount of time allows the ID reader to focus correctly and get a good screenshot of your ID and for the transaction to proceed smoothly.
  • When selling (sending) Ethereum, only ERC20 tokens can be successfully received by Rothbard.eu. You can also check on https://etherscan.io/ whether the transaction will go through (you can check the type of Etherium that you are about to send by copying the public address - the TXID/hash consisting of 64 characters - of the funds and copying it into https://etherscan.io/, to see if there are any monetary funds, in this case Ethereum, associated with it. If there is no value connected to that hash, it will not be processed by Rothbard.eu). Most Ethereum sale transactions will go through just fine except in a few specific cases, for example, if sending Ethereum from a Binance wallet where the Ethereum is sent as a Binance-Peg Ethereum token. In short, only ETH sent via ERC20 will be processed.
  • Another common area where selling transactions fail is when the customer uses a third-party online transaction accelerator or transaction bumping/boosting/”speed up” option on an exchange/wallet to try to process it faster. If this is done, please contact support immediately, as there will then be a case of a “double spend” which means that Rothbard.eu will receive two confirmations of payment, with both being recognised by the Company as unsafe, thus being rejected. By calling support, we will be able to resolve this issue if you provide us with the transaction code, as displayed on the lower half of the print-out from the ATM for that selling transaction.
  • When you buy your cryptocurrency from us, you will immediately receive a receipt that says how much crypto you will receive on your wallet. Depending on the fee amount you chose, when making the transaction, you will have to wait some amount of time for it to arrive. You can check this by going to your wallet and checking if the crypto has arrived. If it does not, you should call support and ask them what has happened, giving them your wallet address, so that we can easily track your funds. If you lose the receipt, do not worry, you may call our support team, and provide them your wallet address to track down the status of the transaction.
  • When selling a cryptocurrency to us, if you type into the screen the amount you wish to have paid out in fiat currency (not the ‘show QR code’ option, you will receive a print-out from us displaying a QR code (at the top of the print-out) of the wallet address you must send the crypto to. You have a time limit of 10 minutes to send that amount of cryptocurrency to us in order to get the exchange rate shown on the print-out, and thus the amount of fiat currency that is written on the print-out. If you send us any amount of the chosen cryptocurrency to this address after this 10 minutes, the exchange rate may be different and thus the amount paid out to you will also be different to the amount stated on the print-out. Once the crypto is sent, you may scan the barcode at the bottom of the print-out to see if we have received and authorized the transaction. If we haven’t, you have the option of entering your phone number which one of our operators will call you on to notify you when your money is ready for withdrawal from our ATM. It is always advisable to keep the print-out with the QR code, as it contains the transaction code, which we can use to track down your transaction in our system. When receiving your money (from selling your crypto), you will receive a receipt from the ATM.
  • It is always advisable to keep all your receipts, as not keeping them can result in it being hard to track down your transaction by our operators.
  • When selling, you may pay in an amount other than the one you entered on the ATM screen, as this is just an advisory amount to give you an idea of how much fiat cash you will receive in exchange for that amount of crypto, which is in line with the current exchange rate. Should you pay in more, say you put in double the amount of crypto you said you would pay into the wallet address on the ATM, then this is not a problem, and as long it in an amount in line with the law and regulations of your country, you you will receive fiat equivalent to the amount of crypto you sent.


  • Should you send an amount of crypto which pays out a fiat cash amount which the ATM is not able to pay out (for example EUR 45.38), then rounding down, the ATM will pay out in cash what it can, and you, as the customer, will be given the option on the screen to either receive the rest in the same cryptocurrency (which we will send back to the same address you sent it from), or to pay in more of the same cryptocurrency to the same address on the same print-out (essentially topping up the balance remaining) so that it reaches a fiat equivalent which the ATM is able to pay out (you must make the calculation of how much crypto will be required to do this by yourself, although the support line may also offer assistance with this). Then you may scan the barcode again, and the funds will eventually be paid out to you. This again, shows why it is important to hang onto the print-outs from the ATMs, because without the barcode at the bottom (the transaction code), we will find it extremely difficult to pay out the cryptocurrency connected with that transaction code. The funds should remain there indefinitely so if you were to scan the same barcode a year later, you will also be paid out that crypto but at an exchange rate accurate for that time period. The exchange rate of cryptocurrencies fluctuates.
  • It is always advisable when selling crypto to Rothbard.eu that you do so by scanning the QR code on the print-out acquired from the ATM as then you cannot make the mistake of sending the right amount of crypto but in the wrong token, which can happen when entering manually the wallet address found at the bottom of the print-out.
  • When sending Ethereum, and the wallet address to which it has been sent is entered by the customer incorrectly and sent to that wrong address, there is no way to recover such funds, so, as mentioned above, it is always better to use the QR code on the print-out provided. In the case of any other cryptocurrency (sending to the wrong address), the transaction will usually simply immediately fail, and your funds will not go anywhere.
  • If sending a cryptocurrency, to a wallet address as provided on the print-out from the ATM, and the customer pays in the wrong cryptocurrency token (by mistake, for example) and they chose on the ATM that they wanted to sell a different token, then in most cases we will be able to correct the situation and pay out the amount in fiat which you sent us in cryptocurrency, but in order to do this we will need to pay some fees and you will therefore receive a bit less than you should according to the exchange rate provided on the print-out. In some cases, there will be no way to pay out your money, so therefore it is advisable to always send cryptocurrency using the QR scanner option on your device (e.g. phone), as then it is impossible to send the wrong cryptocurrency.

If in doubt you cancall our support line on the telephone numbers, on the support teamemails, or Telegram groups provided at the end of this document.There are also Rothbard.eu Telegram groups in various languages(English, Polish, Italian, Spanish, and Ukrainian) you may join andask questions in there too, and even a chat option as found on thePolish website. It is best to check the website of your country tofind out which channels to contact us on. We are always striving toimprove the communication we have between our Customers, so thesedetails are likely to change.

Customer Obligations


It is the soleresponsibility of the Customer to check the accuracy of informationentered while using the service, including, but not limited, to theamount of the requested transaction, the type of currency orcryptocurrency to be exchanged and transferred, and thecryptocurrency address to which or from which the cryptocurrency willbe transferred. Cryptocurrency address details displayed on the ordersummary page will be the final transfer destination.

By submitting atransaction request at an ATM, you authorize us to complete thetransaction according to the information you entered and waspresented to you on the order summary page. In the case that thisinformation is incorrect, and funds are transferred to an unintendeddestination, the company shall not reimburse the customer nor beliable for any loss. As such, customers must ensure thecryptocurrency address that they enter or scan is correct. If webelieve any error occurred with respect to a transaction you make ata Rothbard.eu ATM, you hereby authorize and agree to provide us withany information and funds Rothbard.eu requires to correct the mistakeso that the correct amount is transferred between Rothbard.eu and theCustomer.


Customers agreethat they will not use the service to perform any type of illegal orillicit activity of any sort, including, but not limited to, moneylaundering, narcotics trafficking, human trafficking, tax evasion, orterrorist financing, or do anything to negatively affect theperformance of the ATMs’ service or violate these Terms of Use.Suspicion of using the service for an unauthorized or illegalactivity, or being in violation of these Terms of Use, is cause forthe Company to suspend all access of a Customer to the service;whether this suspicion is warranted is exclusively within theabsolute discretion of the Company.


Any kind ofmechanical violence by the user is prohibited and is considered asproperty damage. Even in the event of clumsiness or unintentionaldamage, the user who caused the damage is held liable. The ATM useris not allowed to touch or adjust the surveillance camerainstallations. In the event of violence or attempted theft, thepublic prosecutor will be notified.


Customers agreeto respond to all inquiries from the Company regarding the Customer’stransactions; failure to diligently respond to the Company’sinquiries may result in a suspension of all future transactions andbeing placed on a black list.


It is yourresponsibility to determine what, if any, transactions you completeusing the ATMs, and any profit or loss you obtain therefrom.  You areresponsible for any sales, use, value-added, or similar transfertaxes that are imposed in connection with the using our services. Wereserve the right to collect or recover such taxes from you at anytime where required or permitted by.



Communications

We record and/ormonitor any of our telephone and message conversations with you. Ifwe do record, we do not have to keep the recordings, unless the lawsays we must. If you give us your mobile number, we have yourpermission to contact you at that number about your account andtransactions.


The company makes nowarranties, express or implied, with respect to the service,including without limitation, any express or implied warranty ofmerchantability or fitness for a particular purpose.

CertainEU regulations do not allow limitations on implied warranties or theexclusion or limitation of certain damages. If these laws apply toyou, some or all of the above disclaimers, exclusions, or limitationsmay not apply to you, and you may have additional rights.


You agree thatwe, our service providers, operators, officers, directors, andemployees (and the same of our service providers, subsidiaries andaffiliates themselves) (each, the “Indemnified Party” andcollectively, the “Indemnified Parties”) will not be liable foranything we do when following your instructions. In addition, theIndemnified Parties will not be liable if any such Indemnified Partydoes not follow your instructions if we reasonably believe that yourinstructions would expose us to potential loss or civil or criminalliability, or conflict with customary banking practices. To theextent you are entitled to relief under this Agreement, the totalliability of the Indemnified Parties to you will not exceed 500 EUR,except as otherwise required by applicable law. The indemnifiedparties will not be liable for indirect, special, or consequentialdamages regardless of the form of action and even if we have beenadvised of the possibility of such damages. This section will survivetermination of your account and use of the service.


Rothbard.eucannot be held liable for any change to the Internet connection, beit a reduced service speed or if for any reason its service isunavailable for any period of time. Customers acknowledge that anaccount may be suspended for any reason and they may not be able tohave access to the service at any time for any reason.



Indemnification

You agree toindemnify and hold the Indemnified Parties harmless from and againstlosses arising in connection with the services, except for lossesarising out of our own gross negligence or willful misconduct. Youfurther agree to hold the Indemnified Parties harmless from lossesarising out of actions taken or omitted in good faith by anyIndemnified Party in reliance upon instructions from you.

TheIndemnified Parties are not responsible for any actions or omissionsby any third party. If you give us instructions that we believe mayexpose us to potential liability, we may refuse to follow yourinstructions and we will not be liable to you if we refuse to followyour instructions. If we do choose to follow your instructions, wemay ask you for certain protections such as a surety bond or anindemnity agreement in a form that is satisfactory to us. Thissection will survive termination of your account and use of theservice.



ForceMajeure  

Rothbard.eushall not be liable for delays, failure in performance orinterruption of service which result directly or indirectly from anycause or condition beyond our reasonable control, including but notlimited to, significant market volatility, any delay or failure dueto any act of God, act of civil or military authorities, act ofterrorists, civil disturbance, war, strike or other labor dispute,fire, interruption in telecommunications or Internet services ornetwork provider services, failure of equipment and/or software,labor shortages, pandemic, government regulations, or othercatastrophe or any other occurrence which is beyond our reasonablecontrol and shall not affect the validity and enforceability of anyremaining provisions.



Miscellaneous


If we fail toexercise or delay our exercise of any right we have under these Termsof Use, that does not mean that we waive that right or any otherright, and we may still enforce all of our rights in the future.

Unless prohibited byapplicable law of the country we operate in, we may change theseTerms of Use, including the fees and features of the service, at anytime. We may notify you by posting a new version of these Terms ofUse to our website at Rothbard.eu or by presenting them to you whenyou request a transaction at an ATM. If we have notified you of achange to these Terms of Use and you continue to use the serviceafter the effective date of the change, you have agreed to thechange. If you do not agree to the change, you must discontinue useof any aspect of the service before the effective date of the change.



Regulations

The Company isregistered as a Virtual Asset Service Provider in various countriesand may be required by law to file currency transaction reportsand/or suspicious activity reports with authorities regardingCustomers’ activities. The Company is not permitted to notifyCustomers of the filing of such reports. The Company may also belegally required to provide information concerning a Customer’stransactions to other regulatory authorities. The Company shall notbe liable to any Customer in any way for providing information toregulatory authorities about that Customer’s use of the Service.

The fee schedule issubject to change at any time at our sole discretion. The TransactionFee and Network Fee will be included in the exchange rate applicableto your transaction. The exchange rate, inclusive of these fees, willbe disclosed to you before you make a transaction, and will becharged when you agree to make the transaction. No cryptocurrency, orany transaction made using the service is insured or guaranteed by anagency of Poland or the European Union, or by private insuranceagainst theft, or loss, including cyber theft or theft by othermeans. A transfer of cryptocurrency is irrevocable, withoutexception. We have no liability for any unauthorized, mistaken, oraccidental transfers made by you, or any other person who hasaccessed your account or wallet. The nature of virtual currency maylead to an increased risk of fraud or cyber attack, and yourcryptocurrency could be irretrievably stolen.



Pre-Arbitration Dispute Resolution


The Companyand Indemnified Parties are always interested in resolving disputesamicably and efficiently, and most customer concerns can be resolvedquickly and to your satisfaction by emailing customer support at support@rothbard.eu. If such efforts prove unsuccessful, a party who intends to seekarbitration must first send to the other, by registered mail, awritten Notice of Dispute (“Notice”). The Notice to the Companyor Indemnified Party should be sent to a “Notice Address” whichwill be provided to a party  through the email channels above. TheNotice must (a) describe the nature and basis of the claim or disputeand (b) set forth the specific relief sought. If you do not resolvethe claim with the Company or Indemnified Party within 60 calendardays after the Notice is received, you or the Company or IndemnifiedParty, as applicable, may commence an arbitration proceeding. Duringthe arbitration, the amount of any settlement offer made by any partywill not be disclosed to the arbitrator until after the arbitratordetermines the amount, if any, to which you or the Company isentitled.

Contacting Rothbard.eu

If you have anyquestions about the ATM a customer service is available for you viathe email.


Videoguide for using our ATMs

For details on how to operate our Bitcoin ATMs, please see the video on the main page ofour website: Rothbard.eu


The following Terms of Use can be sent to you upon request by email or by post.

about money

"Money is far too important to be left in the hands of bankers".

about freedom

"There can be no truly moral choice unless that choice is made in freedom".

Contact us

Let's talk

If you have any questions about the ATM a customer service is available for you via the email support@rothbard.eu.

Activity Notifications

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Custom Timing

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Mobile Optimized

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watch out

Be aware of scams!

As a rule, do not buy (or send) cryptocurrencies to anybody you do not know, and haven’t met before.

If a man has the right to self-ownership, to the control of his life, then in the real world he must also have the right to sustain his life.

Joshua Home

New York Times

There can be no truly moral choice unless that choice is made in freedom.

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New York Times

Let's talk!

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